Refund Policy

Introduction

Welcome to the DALPHOREXIS Refund Policy page. We strive to ensure that our customers are fully satisfied with their purchases. Please review our refund policy carefully to understand your rights regarding refunds.

Eligibility for Refunds

• Items must be returned within 30 days of receipt.
• Products must be unused, in the same condition as received, and in their original packaging.
• Proof of purchase is required to process a refund.

Non-Refundable Items

Certain items are not eligible for refunds:

• Gift cards
• Downloadable software products
• Perishable goods

How to Request a Refund

To initiate a refund, please contact our customer service team at [email protected] with your order details.

1. Include your order number and reason for the refund.
2. Our team will provide you with instructions on how to return your items.
3. Once we receive and inspect the returned item, we will process your refund within 7-10 business days.

Refund Processing Time

Refunds are typically processed within 7-10 business days from the receipt of the returned item. An email confirmation will be sent once the refund is completed.

Contact Us

If you have any questions regarding our refund policy, please reach out to us at [email protected].